FAQs

Quick answers to common questions from consultation and measurement to installation, warranty, and after-sales support.

Our friendly staff will support you throughout the journey. We value your trust and ensure every milestone is met with your approval before proceeding.

Our on-site consultation brings the showroom to your doorstep, with precise measurements and curated samples. You may also visit our in-house factory to explore the full collection and bespoke options.

Yes. Accurate on-site measurement is part of our process to ensure every curtain, blind, or flooring detail fits beautifully and functions exactly as intended.

Lead time depends on the product selection and project scope, but we will advise you clearly during consultation and keep you updated from production through installation.

Yes. We believe service continues after installation, so our team remains available to assist with adjustments, advice, and support where needed.

Yes. You are welcome to arrange a visit to our in-house factory to explore material options, workmanship, and finishes in greater detail.

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